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Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel Kuala Lumpur | Review, Photos & Offers 2023

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Kuala Lumpur Hotel Recommendation: Four Seasons Hotel Kuala Lumpur

Looking for a hotel with ultimate luxury and sophistication? Read our review to find out EVERYTHING you need to know about Four Seasons Hotel Kuala Lumpur.

  • One of the cheapest Four Seasons Hotel in the world at a price as low as USD 200
  • New hotel in Kuala Lumpur located next to Petronas Twin Towers and KLCC
  • The Spa is recognised by World Spa Awards as Malaysia’s best hotel spa
  • Spacious room from 58 square meter with delicious breakfast buffet
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
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Four Seasons Hotel Kuala Lumpur
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Located in the heart of Kuala Lumpur, Four Seasons Hotel Kuala Lumpur is a luxurious five-star hotel that promises to deliver an unforgettable stay. From the stunning architecture to the impeccable service, this hotel offers a world-class experience that is sure to impress.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Exterior (official image)

Four Seasons Hotel Kuala Lumpur: Location

Four Seasons Hotel Kuala Lumpur is situated in an incredibly convenient location, right next to the iconic Petronas Twin Towers and the KLCC.

However, there is no underground or indoor direct access to the Twin Towers or the Suria KLCC mall. Instead, it takes about a minute to walk outside to reach the mall, which was a minor disappointment for us.

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Check-in

We arrived at Four Seasons Hotel Kuala Lumpur via Grab and were thrilled to experience everything that this luxurious hotel had to offer. The staff was incredibly helpful right from the start, as they promptly assisted us with our luggages and directed us to the check-in counter on floor 6.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Lobby

However, there was a long queue when I got to the counter and I had to wait for around 15 minutes before it was my turn. It was quite disappointing was that there was no one around to help the waiting customers. I had expected that someone would bring us to a seat and let us know when it was our turn to check in, just like what I experienced at Conrad Hong Kong (which I really appreciated). Unfortunately, that wasn’t the case at Four Seasons Kuala Lumpur.

I do hope that the hotel management can improve their check-in arrangement in the future, as it can make a big difference in the overall guest experience and first impression to the hotel.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Concierge counter
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Check-in counter

Four Seasons Hotel Kuala Lumpur: Accommodation

The accommodation at Four Seasons Hotel Kuala Lumpur is nothing short of luxurious, with 209 rooms (including 11 suites) spanning from the 8th to 18th floor. The higher the floor, the more breathtaking the views of the city.

The colour combination of charcoal, caramel and lime gold palette is used throughout the hotel, creating a cohesive and elegant atmosphere that is both welcoming and stylish.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Corridor

Room

During our stay, we stayed in a Pool Garden-View Room. The spacious and perfectly appointed room offered stunning views of the pool terrace and city skyline.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room

The room was 57-62 square meters and featured one king bed, a working desk, and a comfortable seating area with a window-side chaise lounge.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room

The large 55-inch HDTV supported smart TV, and there was an iPad next to the bed where guests could order in-room dining, request amenities, or check out hotel information.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – 55-inch HDTV
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – iPad

All rooms at Four Seasons Hotel Hotel Kuala Lumpur are equipped with an outsized minibar, which offers a wide variety of snacks and beverages to choose from (at an additional cost).

The minibar is equipped with a Nespresso coffee machine, a refrigerated private bar stocked with a variety of drinks, and complimentary water (a total of 6 bottles in the room) to ensure that guests stay hydrated during their stay. This was particularly appreciated given the hot weather in Kuala Lumpur.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Minibar
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Minibar

As this stay was to celebrate my girlfriend’s birthday, the hotel prepared a gift for us – chocolates and a cake. They were delicious and made us feel very surprised and touched. The hotel’s thoughtfulness and attention to detail made our journey even more special and memorable.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Chocolates
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Chocolate cake
Room Comfort, Entertainment and Service
Comfortable bed with quality linens and pillows
Air conditioning / Heating system
Seating area with chair and desk
Free wi-fi / Fast internet connection
Smart TV with screen mirroring
Complimentary water
Complimentary tea and coffee
Mini-fridge
In-room safe
In-room dining service
Ironing facilities
Laundry and dry cleaning service

Bathroom

The en-suite bathroom at Four Seasons Hotel Kuala Lumpur is a luxurious experience in itself. The marble-covered bathroom is spacious with single sink. However, there is no dressing table in the bathroom.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Marble bathroom
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Marble bathroom

The bathroom features a separate shower and bathtub. The branded toiletries provided in the bathroom include L’Occitane soap and Diptyque toiletries, adding a touch of luxury to the experience.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Separate bathtub
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – L’Occitane amenities
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Walk-in shower
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Diptyque amenities

One minor issue we encountered during our stay was that the door of the walk-in shower could not be completely closed, which caused water to leak out a bit into the bathroom. However, this did not detract significantly from our overall experience.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Pool Garden-View Room – Marble bathroom
Bathroom and Toiletries
Walk-in shower
Separate bathtub
Shower/bathtub combo
Toiletries (body wash / shampoo / conditioner)
Towels
Bathrobes
Double Sink
Dressing table
Hair dryer
Slippers

Four Seasons Hotel Kuala Lumpur: The Spa

The Spa at Four Seasons Hotel Kuala Lumpur is an award-winning facility that has been recognised as Malaysia’s Best Hotel Spa in both 2019 and 2020 by the World Spa Awards.

We were excited to experience the spa and booked a 90-minute signature ROTAN MANAU HERBAL TUNGKU massage treatment in advance, at a cost of MYR 675 (approx. USD 150) per person. The Spa team even made an international call to confirm our booking three days before our treatment.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa (official image)

However, upon arriving at the spa on floor 7A at our scheduled time, we were informed that the spa centre was under maintenance and our treatments would be done at a suite instead.

This came as a bit of a surprise as we had not been informed about the renovation beforehand, despite receiving a confirmation call and email from the Spa team. Additionally, the check-in staff also did not inform us about the renovation of the spa centre when we rescheduled our spa treatment (due to unexpected long check-in time). Overall, we were disappointed with the miscommunication.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa

Despite the initial setback, we were directed to room 1710, which was a suite designed for a spa treatment for two people.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Corridor

Although it was a suite, we still found it a bit enclosed for a spa experience. The massage was good but we felt the 90-minute treatment was not sufficient for a complete experience.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa
Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Spa

Four Seasons Hotel Kuala Lumpur: Breakfast

The daily breakfast at Four Seasons Hotel Kuala Lumpur is served at the restaurant “Curate”. It is a buffet-style breakfast that offers a wide variety of options.

Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate

We were impressed by the selection of dishes available, and we particularly loved the pastries. Look at the beautiful croissants!

Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – croissant
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – croissant
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – waffle
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – ham
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – waffle
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – coffee

The noodle bar is another standout in the breakfast buffet. We particularly recommend the rice noodle (hor fun) which is very silky and delicious!

Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – western breakfast
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – noodle bar
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – breakfast
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – breakfast
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – fruit
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – yogurt

However, we found that the egg station was not up to par. The omelette was of mediocre quality and the scrambled eggs were overcooked.

Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – omelette
Curate at Four Seasons Hotel Kuala Lumpur, a restaurant offering breakfast, brunch, lunch and dinner buffet in a warm and familial environment.
▲ Curate – scrambled eggs

Despite this minor issue, the overall quality of the breakfast was great, and we would recommend you to try it out during your stay at the hotel.

Four Seasons Hotel Kuala Lumpur: Dining

Four Seasons Hotel Kuala Lumpur is home to a variety of dining options that cater to a range of tastes and preferences. The hotel boasts four restaurants and bars, each with its own unique atmosphere and menu.

  • Curate (International) – offers an interactive dining experience
  • Yun House (Cantonese) – serves Cantonese cuisine with a modern twist
  • The Lounge (International) – perfect spot for afternoon tea or light bites
  • Bar Trigona (Bar) – known for its unique cocktails using local ingredients
Curate at Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Curate (official image)
Yun House at Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Yun House (official image)
The Lounge at Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Lounge at Four Seasons (official image)
Bar Trigona at Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Bar Trigona (official image)
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Four Seasons Hotel Kuala Lumpur: Amenities

Four Seasons Hotel Kuala Lumpur offers an array of amenities to ensure that guests have a comfortable and enjoyable stay.

One of the standout facilities is the fitness centre, which is located on floor 7A. The fitness centre is well-equipped with state-of-the-art equipment, including cardio machines and weightlifting equipment. Guests can also take advantage of the personal training sessions that are available upon request.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ Fitness Centre (official image)

Another highlight of the hotel is the swimming pool, which is located on floor 7A and offers stunning views of the city skyline. The pool is an expansive outdoor space that is surrounded by lush greenery, providing a tranquil oasis in the heart of the city.

Four Seasons Hotel Kuala Lumpur, a luxurious 5-star hotel located next to Petronas Twin Towers and KLCC, in the heart of Kuala Lumpur, Malaysia.
▲ The Pool (official image)

Four Seasons Hotel Kuala Lumpur: Value for Money

Four Seasons Hotel Kuala Lumpur is a luxurious accommodation option that is worth the price tag, although it may not provide the same level of service as other Four Seasons properties. While the hard product, such as the luxurious rooms and amenities, are of high quality and meet the brand’s standards, there is room for improvement in terms of service.

Despite some minor issues with service, we found that the overall experience at Four Seasons Kuala Lumpur was still excellent and provided good value for money. The hotel’s location in the heart of Kuala Lumpur, as well as its extensive facilities, make it a great option for those looking for a luxurious and convenient stay.

Four Seasons Hotel Kuala Lumpur
Overall Rating
All hotels have been independently reviewed by us. We may earn a commission if you book a stay with our links, but this never affects our rating.
Location
Accommodation
F&B / Amenities
Service
4.1
Recommended

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