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Eastin Grand Hotel Phayathai
Eastin Grand Hotel Phayathai

Eastin Grand Hotel Phayathai Review | New 5-Star Bangkok Hotel

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Eastin Grand Hotel Phayathai
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All hotels have been independently reviewed by us, who are sometimes hosted on a complimentary basis. We may earn a commission if you book a stay with our links, but this never affects our rating.
Room/Suite
Cleanliness
Location
Value
Amenities
Service
4
Excellent

Eastin Grand Hotel Phayathai is a newly-opened 5-star luxury hotel in Bangkok, Thailand. We stayed at Superior Panorama Room for 2 nights. Read our review of Eastin Grand Hotel Phayathai now.

Eastin Grand Hotel Phayathai (อีสติน แกรนด์ พญาไท)

  • New hotel: Brand new 5-star luxury hotel at the heart of Bangkok since May 2023
  • Direct access to metro: Footbridge connected to Phayathai BTS station and Airport Rail Link Phaya Thai Station
Rooftop outdoor pool at Eastin Grand Hotel Phayathai
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Eastin Grand Hotel Phayathai
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TripAdvisor

Eastin Grand Hotel Phayathai Review: Location

The Eastin Grand Hotel Phayathai boasts a prime location in the heart of Bangkok’s bustling centre, making it an ideal choice for both leisure and business travellers.

Eastin Grand Hotel Phayathai
▲ Eastin Grand Hotel Phayathai

Direct access to BTS Station and Airport Rail Link Station

The hotel is well-connected to Phayathai BTS Station and Airport Rail Link Phaya Thai Station, where travellers can walk into the hotel 2/F through the direct skybridge.

Direct access to Phayathai BTS station and Airport Rail Link station from Eastin Grand Hotel Phayathai
▲ Direct access to Phayathai BTS station
Eastin Grand Hotel Phayathai
▲ 2/F direct access to BTS station
Klook.com

Get a taxi with ride-hailing apps

If you plan to use ride-hailing apps like Grab or Bolt for transportation during your stay at the Eastin Grand Hotel Phayathai, there are a few important things to keep in mind to ensure a smooth experience.

Firstly, it’s worth noting that the location tag on these apps may not always be accurate. To avoid any confusion, it is recommended that you manually enter your location “Eastin Grand Hotel Phayathai” when requesting a ride. This will help ensure that the driver knows exactly where to pick you up.

One challenge you may encounter is that the hotel’s entrance may not be clearly marked for drivers. As a result, your driver might miss the turn and cancel the ride due to traffic congestion or difficulty finding the hotel. To prevent this from happening, it’s advisable to ask the hotel staff to assist you by making a call to the driver and providing clear directions to the hotel entrance. This will help ensure that the driver can locate you without any issues.

In our experience, it took over 20 minutes to secure a ride using a ride-hailing app. If you’re looking for a quicker alternative, we recommend considering other transportation options such as the BTS train or hailing a metered taxi directly outside the hotel. These options tend to be more readily available and can save you time and potential frustration.

Entrance of Eastin Grand Hotel Phayathai
▲ Entrance
Phayathai BTS station
▲ Phayathai BTS station

What’s nearby?

Factory Coffee is one of the most famous coffee shops in Bangkok that worths a visit. Read our review and order a special coffee drink!

Eastin Grand Hotel Phayathai Review: Superior Panorama Room

The hotel features 494 rooms and suites ranging from 34 to 370 square meter, from superior rooms and deluxe rooms, to one-bedroom suites and penthouse suites.

TripAdvisor

Hotel Check-in

From the moment we arrived at the Eastin Grand Hotel Phayathai in Bangkok, we were captivated by its modern luxury and elegant design. The hotel, with its white and gold colour scheme, exuded a sense of sophistication. The ample seating in the lobby provided a comfortable area to relax and take in the ambiance.

Lobby of Eastin Grand Hotel Phayathai
▲ Lobby
Bell desk of Eastin Grand Hotel Phayathai
▲ Bell desk

Despite our early arrival at around 11 am, there was a short queue at the check-in counter. The process was smooth and efficient, with the staff providing warm and friendly service. Our room wasn’t ready yet at the time of check-in, which was understandable given the official 3 pm check-in time.

Check-in counters of Eastin Grand Hotel Phayathai
▲ Check-in counter
Lobby seating area of Eastin Grand Hotel Phayathai
▲ Lobby seating area

Superior Panorama Room

We stayed in a Superior Panorama Room, which is the standard room category in the hotel. The room was spacious and offered a stunning view of the city skyline.

View from Superior Room in Eastin Grand Hotel Phayathai
▲ City view
City view from Superior Room in Eastin Grand Hotel Phayathai
▲ City view

The new and stylish room has a comfortable bed, complimentary Wi-Fi Internet access, a flat-screen TV, USB charging points, tea & coffee making facilities and a bathroom with rain shower. The fixtures and fittings were modern and well-maintained, adding to the overall luxurious feel of the room.

The bed was comfortable, and the chairs and sofas provided a cozy place to unwind after a long day of exploring the city.

Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Superior Panorama Room
Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ King bed and sofa
Working desk and chair in Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Working desk and chair
Complimentary water, tea and coffee in Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Complimentary water, tea and coffee

The overall cleanliness of the room was commendable, except for a minor inconvenience. We discovered a used toothpick package at the corner of the bathroom, which was a bit disappointing. Additionally, we noticed some shedding of the carpet in the room, possibly due to frequent vacuuming or foot traffic.

Another aspect that we found slightly disappointing was the reusable plastic slippers provided. While we understand the hotel’s commitment to being environmentally friendly, we had concerns about the cleanliness and hygiene of the reusable slippers.

As we were only staying for two nights, we decided not to use the housekeeping service. Therefore, we cannot comment on the quality of the housekeeping service.

Luggage rack in Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Luggage rack & wardrobe
Wardrobe in Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Wardrobe
Room Comfort, Entertainment and Service
Comfortable bed with quality linens and pillows
Pillow menu
Seating area with chair and desk
Free wi-fi / Fast internet connection
Smart TV with screen mirroring
Complimentary water
Complimentary tea and coffee
Mini-fridge
In-room safe
In-room dining service
24/7 instant messaging
Ironing facilities
Laundry and dry cleaning service

The bathroom amenities were all in good working condition. The fixtures and fittings were modern and well-maintained, adding to the overall luxurious feel of the room. The shower had excellent water pressure, and the toiletries provided were good.

Bathroom of Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Bathroom
Walk-in shower in Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Walk-in shower
Toilet in Superior Panorama Room at Eastin Grand Hotel Phayathai
▲ Toilet
Bathroom and Toiletries
Walk-in shower
Separate bathtub
Shower/bathtub combo
Toiletries (body wash / shampoo / conditioner)
Towels
Bathrobes
Double Sink
Dressing table
Hair dryer
Slippers✔ (plastic)

Eastin Grand Hotel Phayathai Review: Amenities

Eastin Grand Hotel Phayathai offers a wide range of hotel facilities and dining options. From an all-day dining market-style restaurant and an authentic Mediterranean restaurant, to executive lounge, fitness centre and two outdoor rooftop swimming pools, guests can enjoy the amenities at the hotel all day long.

Infinity Pool

The hotel features two infinity pools, the one on Floor 22 is for all guests while another exclusively reserved for suite guests. During our visit, we had the opportunity to enjoy the pool on Floor 22, which was accessible to all guests.

Rooftop outdoor pool at Eastin Grand Hotel Phayathai
▲ Outdoor pool (official image)

The first thing we noticed about the pool was its refreshing coolness, due to its absence of heating. The cool water was invigorating, especially during the hotter parts of the day.

In terms of size, the infinity pool was relatively compact, stretching approximately 15 meters in length. Although not expansive, it offered ample space for guests to take a refreshing dip, cool off, or simply lounge by the water. The pool deck was well-maintained, featuring comfortable sun loungers for relaxation and sunbathing.

It’s worth noting that, as the day progressed, the pool area tended to get a bit crowded, particularly after 11 am. We recommend arriving early or planning your pool time during less busy periods.

Infinity pool at Eastin Grand Hotel Phayathai
▲ Infinity pool
City skyline from the pool at Eastin Grand Hotel Phayathai
▲ City skyline from the pool

Eastin Grand Hotel Phayathai Review: Dining

The hotels offers 2 restaurants which are Market@5 and Trattoria@22.

While Market@5 is inspired by street food style food trucks and offers international cuisine, Trattoria@22 is a Mediterranean restaurant located next to the outdoor infinity pool.

Breakfast Buffet at The Market@5

The hotel breakfast buffet is served at Market@5, a 1,200 square meter all-day dining market-style restaurant on Floor 5. The breakfast buffets offers a great variety of options, from continental breakfast options to Japanese and Asian cuisine. We were impressed by the selection of dishes available!

The overall quality of the breakfast was great, and we would recommend you to try it out during your stay at the hotel.

Eastin Grand Hotel Phayathai: Hotel Information

  • Hotel: Eastin Grand Hotel Phayathai (อีสติน แกรนด์ พญาไท)
  • Address: 18 Phaya Thai Rd, Thung Phaya Thai, Ratchathewi, Bangkok 10400
  • Contact number: +6624832899
  • Reservations by email: rsvn@eastingrandphayathai.com

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